According to Google CEO Sundar Pichari termed AI as more profound than fire or electricity, NVIDIA’s CEO Jensen Huang calls AI the most powerful technology the world has known. AI is a general purpose technology that is being deployed and can be seen around us in the field of medical, entertainment and many other industries. Repetitive tasks which are consuming a lot of time and energy can be integrated using AI Tools and services.

If you are an owner who owns and runs a business, an important question you need to ask yourself in this current context is: How am I able to deploy AI to make my products and services more tailored to each customer’s specific context?

For an AI, data is like a fuel to the fire. It works on available data from answer keys, able to retrain without an answer key, able to make a sequence of interrelated decisions the quality of a decision is judged on future outcomes these are called supervised, unsupervised, and reinforcement learning consecutively.

Upon researching the operational challenge for local businesses in Australia only 11% of small and medium-sized enterprises(SMEs) fully utilise digital strategies and only 40% of them adopt AI technologies compared to 41% worldwide([REALISE,2024](https://realise.business/7-key-digital-strategies-for-australian-small-businesses-in-2024/)). More than 65% of those businesses are not adopting with 23% of them not aware of using it. ([Industry.gov.au,2024](https://www.industry.gov.au/news/exploring-ai-adoption-australian-businesses)).

These data shows that Australian local businesses are facing operational challenges which have strategic gaps in technology integration.

Developing a correct strategy by recognising useful pattern processes in the business is the initial step for moving forward and evaluating where AI can be a significant tool to handle major elements of any companies such as day-to-day operation, designing and building the factory or service center, and quality control.